FAQs

Choose Your place

Frequently Asked
Questions

  • What is Travel Flairz?

    Travel Flairz is a trusted travel platform specializing in flight and hotel bookings. We are a subsidiary of Almar International Limited, based in Hong Kong, offering seamless travel solutions for diverse needs.

  • What services do you provide?

    We provide a wide range of services, including flight bookings, hotel reservations, and customized travel packages tailored to your preferences.

  • Where is your company located?

    Our parent company, Almar International Limited, is based in Hong Kong.

  • How do I book a flight or hotel?

    Simply visit our website, search for your desired flights or hotels, compare options, and complete your booking through our secure payment gateway.

  • Can I book last-minute trips?

    Yes, our platform supports last-minute bookings for both flights and hotels. Availability depends on real-time inventory.

  • Can I make group bookings?

    Yes, we accommodate group bookings for flights and hotels. Contact our support team for assistance with large groups.

  • Can I book a one-way trip or multi-city itinerary?

    Absolutely! Our platform offers flexible options for one-way, round-trip, and multi-city travel itineraries.

  • What payment methods do you accept?

    We accept major credit and debit cards, online payment options, and digital wallets.

  • Are there any hidden charges?

    No, our pricing is transparent. You will see all charges clearly during the booking process.

  • Do you offer discounts or promotions?

    Yes, we frequently offer exclusive deals and discounts. Keep an eye on our website or subscribe to our newsletter for updates.

  • Can I modify or cancel my booking?

    Yes, you can modify or cancel your booking, depending on the terms and conditions of the airline or hotel. Additional fees may apply.

  • How do I check the status of my booking?

    You can check your booking status by logging into your account or contacting our customer support team.

  • What should I do if I don’t receive a confirmation email?

    If you do not receive a confirmation email, please check your spam folder. If it's not there, contact our support team for assistance.

  • How can I reach your customer support team?

    You can reach us via email, phone, or our 24/7 live chat feature on the website.

  • Do you offer travel insurance?

    Currently, we do not offer travel insurance. However, we recommend you purchase travel insurance independently for added security.

  • Can I request special services during my flight or hotel stay?

    Yes, special services such as meals, extra luggage, or room preferences can be requested during the booking process or by contacting the airline or hotel directly.

  • Do you accommodate travelers with special needs?

    We aim to make travel accessible for everyone. Please inform us about any special requirements, and we will do our best to assist.

  • What is your cancellation policy for COVID-19 disruptions?

    We follow the policies of airlines and hotels regarding COVID-19 cancellations. Many providers offer flexible options. Contact us for specific details.

  • Are there any travel restrictions I should be aware of?

    Travel restrictions vary by destination. Check the latest guidelines from local authorities and airlines before booking.

  • Do you offer guidance on visa requirements?

    We do not provide visa services but can guide you to resources for checking visa requirements for your destination.

Travel Assistant