Introduction

This Privacy Policy applies to the safeguarding and management of individuals' personal data obtained by travelflairz.com, operated by Almar International Limited (referred to as "f" for convenience). It pertains to Users who have purchased, are considering purchasing, or have inquired about any product(s) or service(s) offered through the website, mobile site, or mobile app (collectively referred to as "Sales Channels").

Privacy Guidelines

This policy uses "you" or "your" to refer to the person using our services. The terms "we", "us", and "our" refer to travelflairz.com.

By accessing our website or other sales methods, the User acknowledges their understanding and acceptance of our Privacy Policy. If there is a disagreement, we kindly ask that you refrain from using these channels.

Please note that this Privacy Policy applies only to travelflairz.com and does not extend to third-party websites, mobile sites, or mobile apps. We recommend familiarizing yourself with the privacy policies of other entities before engaging with them.

Purpose of this Policy

We value transparency in how we collect, use, disclose, transfer, and store your personal data. This document details our data management practices in compliance with applicable data privacy regulations. Please refer to this policy along with any other relevant notices to gain a complete understanding of how we handle your information.

Data Controllers and Processors

The Controller is the entity responsible for deciding the reasons and methods of handling personal information. Travelflairz.com acts as the Controller in many cases.

A Processor manages personal data on behalf of the Controller and may include public authorities, agencies, or other organizations. Travelflairz.com may act as a Controller or Processor, depending on the context.

Personal Information We Collect

Personal data refers to identifiable information about an individual. We also collect aggregated, non-identifiable data for statistical analysis.

• Contact Information: Includes home and office addresses, email addresses, and phone numbers.
• Identity Data: Includes names, usernames, and titles.
• Account Data: Includes e-commerce and purchase history, bookings for additional passengers, etc.
• Marketing and Communications Data: Includes preferences for receiving updates and engagement metrics for our marketing materials.
• Public Domain or Third-Party Data: Includes data from social media platforms, such as profile pictures and friend lists.
• Profile Data: Includes referral sources, browsing patterns, and information provided through forms.
• Technical Data: Includes IP addresses, login details, browser and OS details, and device technology.
• Usage Data: Observations of user interactions with our website.

Personal Data for Visa and Forex Services

Along with the necessary Personal Data for visa services, travelflairz.com may request additional documentation from you. This could include photocopies of your passport, bank statements, completed application forms, photos, and any other materials requested by the embassy. For Forex services, we will require a copy of your passport and an A2 form, as well as any other relevant paperwork to facilitate your transaction, such as travel tickets or a confirmation document verifying your upcoming trip.

Methods for Obtaining Personal Information

We acquire personal information with your consent in the following ways:

• Face-to-Face Conversations: Inquiries, quotes, bookings, or purchases made through our website or customer service representatives via email, phone, in-person visits, or other communication channels.
• Community Engagement: Signing up for newsletters, participating in contests, completing surveys and feedback forms, or inquiring about promotions.
• Online and Offline Interaction: Engagement through events, promotions, or third-party platform pages.
• Cookies: Using cookies and related technologies to enhance your experience on our website. For more details, please refer to our cookie policy.

Technical Data Collection

Technical Data is gathered through cookies, server logs, and similar technologies to understand your browsing habits and device usage. For detailed information on the specific data collected, please refer to our cookie policy.

We also collect Technical Data from analytics providers, such as Google, for internal use and insights.

Factors Affecting Data Management

Your personal data will be managed in the following scenarios:

1. Fulfilling Contractual Obligations: Meeting the terms outlined in our agreement with you, whether during its formation or execution, including requested actions prior to finalizing the contract.
2. Legitimate Interests: Monitoring your online interactions to ensure the security of our website or portals. Actions are taken only after evaluating their potential impact, balancing positive and negative outcomes.
3. Consent: Direct marketing communications via email or text require your explicit consent.

We are committed to respecting your privacy and will only use your personal data as required by law or with your consent.

Using Your Personal Information

We process your personal information for the following purposes:

• To complete your booking process.
• Allowing customer service to contact you when necessary.
• Gathering feedback to improve our products and services.
• Sending dispatch confirmation notifications via email or messages.
• Verifying account validity and preventing misuse or abuse.
• Offering personalized gifts or promotions on special occasions such as birthdays or anniversaries.
• Providing updates about the products and services you use, along with related terms and policies.
• Sharing details about the wide range of products and services available through travelflairz.com and its subsidiaries.
• Sending payment reminders or travel vouchers.
• Keeping you updated about the latest travel industry news and releases through newsletters (with an option to unsubscribe).

Sharing Personal Information

Your personal information may be shared with third parties for various purposes, ensuring compliance with data protection regulations.